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Return policy
Returning or exchanging products can happen till 30 days after your purchase. When you choose to return your product, you can choose between a voucher, a refund or another product. Should you choose the latter, any difference in price would be charged or refunded. The refund will be transferred within 7 days after the product has been received by Birdie's Fashion. If you choose a refund, this will always be issued back to your original payment method.
Instructions for returns:
- Fill out the "return form" at the bottom of this page.
- Wait until the return label is sent to you by email.
- Pack up the product(s) in the original package.
- Make sure that the barcode is clearly visible.
- Send the package back by mail.
Returning items is not possible when:
- The products were bought over 30 days ago.
- The products are damaged or have been worn.
- Purchased with a voucher or discount code.
- Products are returned without original labels.
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